Tax Tip Thursday
CRA Online Accounts and Digital Communication
Today we are going to talk about why it is important to have access to your Parents or elderly family members’ CRA accounts.
There are a number of practical, legal, and financial reasons why you should do it!
The CRA is pushing harder and harder to make everything digital and online.
We talked a couple of weeks ago, but the steps you have to take going forward for businesses to maintain paper notices. Individuals are not far behind!
1. Manage Taxes and Benefits Efficiently
Elderly individuals may struggle with managing their taxes or understanding notices from the CRA. As an authorized representative, you can:
• File tax returns on their behalf
• View Notices of Assessment and other CRA correspondence
• Apply for credits or benefits like the Guaranteed Income Supplement (GIS) or Old Age Security (OAS)
2. Prevent Missed Deadlines or Penalties
Seniors may forget to file or respond to CRA requests. Having access helps you:
• Monitor for time-sensitive notices
• Avoid penalties or benefit interruptions
• Handle reassessments or audits if needed
3. Protect Against Fraud or Mistakes
You can watch for:
• Errors in CRA records (e.g., income misreported)
• Suspicious communications or scam attempts
• Overpayments or underpayments
4. Support with Cognitive or Health Decline
As aging progresses, seniors may experience memory loss or conditions like dementia. A representative can:
• Ensure financial matters are still managed correctly
• Reduce stress for the elderly parent
• Provide peace of mind to the family
5. Simplify Communication with CRA
The CRA will not share detailed information with just anyone. Being an official representative allows you to:
• Speak to agents directly on your parent’s behalf
• Submit requests or appeals
• Update account information
6. Plan for Estate or Long-Term Care
You can help:
• Review income for care planning or housing decisions
• Ensure taxes are up-to-date in case of death
• Avoid delays in managing their financial affairs
The CRA is pushing for digital communication. We can help your elderly parents get set up! Make An Appointment today!
Disclaimer:
This article provides information of a general nature only. It is only current at the posting date. It is not updated and it may no longer be current. It does not provide legal or tax advice nor can it or should it be relied upon. All tax situations are specific to each individual. If you have specific tax questions you should book an appointment for a 1 on 1 consultation.